About Us

Your Restoration Experts in the Low Country

No one should be forced to deal with property damage alone. It’s the type of experience that begs for a community response. Here at Restoration 1 of Greater Charleston, we are part of your community. You can call us day or night for 24-hour restoration services in Charleston, SC. We offer premium property restoration services around the clock to better assess and restore your property after a disaster.

Our family is ready and waiting to come to your family’s rescue for all your fire, water or mold restoration needs. We take pride in listening to your concerns and answering them honestly and completely. 

We built our business around 24/7 restoration services. Our top priority is you!

The Restoration 1 Promise

Trust Our Local, Certified Professionals

We’re here 24/7 to ensure you have a fighting chance against property damage.

Dedicated, Friendly Service

No matter when disaster strikes, you can count on our team to answer your call.

Fast Response Time

We are ready to respond anytime, day or night. Our local crews will be there before you know it.

Satisfaction Guarantee

We prioritize service and promise to go above and beyond to put your mind at ease.

Our Values

When you pick up the phone and call Restoration 1 of Greater Charleston, we value your time. As homeowners, we have found ourselves in your shoes. Our technicians have dealt with fire damage, water damage, and mold firsthand in their own homes over the years. Now, we’re here to help you.

We want you to feel like you can fully rely on our restoration services. It is our primary goal to ensure your property is safe and habitable again. You deserve that much and more. You deserve peace of mind!

Our Promise to You

When you find yourself knee-deep in water, evacuating after a fire, or covering your face from mold growth, you want immediate help. You want a local restoration company that can arrive quickly and begin handling the situation in a professional manner. Here at Restoration 1 of Greater Charleston, that’s how we operate each day. We use innovative techniques and advanced restoration equipment to address all manner of property damage.

Furthermore, to offer even better results, our entire team is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). It’s safe to say that we know how to better address property damage within the home or office.

With our fantastic restoration services, you can expect:

  • Fair and competitive pricing
  • Honest damage assessments
  • Total transparency
  • Courteous and prompt answers
  • Quality restoration work
  • You are our top priority

Our team of highly trained professionals is qualified to tackle even the worst forms of property damage. From the total loss of a house fire to the utter mess of a hurricane, we’ve done it all and have come out on top.

Our Guarantee to You

  • With our restoration services, we guarantee:
  • Exceptional quality work
  • Complete satisfaction guaranteed
  • Excellent customer service
  • 24/7 availability
  • Highly trained and certified restoration professionals

You can never predict when disaster will strike your home or business. You can only react. You’re not alone, though, as Restoration 1 of Greater Charleston is here to help 24/7. We have built a solid reputation within the industry and continue to offer the best services possible from the best team.

If any sort of disaster occurs in your property, contact us by calling. Our highly trained technicians are here day and night to help!

Take Action Now to Restore Your Property Back to Normal

1.

Call Now

You’ll reach a live person and have a team sent to your property right away.

2.

Get Expert Help

We’ll take action immediately to minimize the damage and clean up and restore your property.

3.

Peace of Mind

You can rest easy knowing your property is in the hands of professionals.

Renee Hunter

Restoration 1 was fantastic to work with. When a roof failure caused the ceiling to collapse in my office I was very stressed! But Restoration 1 was there to help in no time, working to mitigate further damage and to get my office clean, safe and back open. I would highly recommend this company!

Denise Elliot

Can't say enough about the quick response I received. These guys were here everyday for almost a week to ensure the house dried out and no mold was present! AJ was great at making sure all my questions and concerns were answered. Highly recommend these guys!

Victoria Rusnock

Restoration 1 is wonderful. My daughter had a flood in her condo and their response was quick. Scott, Jackson, and Von were so helpful and knowledgeable about our stressful situation. They kept us informed at all times. I would highly recommend them!

Jake Gervin

Great team and very quick to get to the job and take care of everything.

McEachern Hendricks Thompson

Restoration 1 came out today within a few hours of calling to assess water damage in our house. McKayla, Scott, and Rico were very thorough, polite, and explained everything they were doing. We look forward to working with them.

Terri Phillips

Excellent service. Water heater caused flooding and they were promptly there and prevented further. I might say that Allison Elliott is one of the most professional person I ever dealt. Highly recommend their services.